I have been using a soulcraft Da Honu for about 3 seasons (my fav) and it developed a 3" bubble where my front foot heel is. Jeff said this is from more aggressive riding and the earlier board design. Jeff sent me a shipping label and I sent it to him. He offered to fix it or send me a new re-redesigned Da Honu board free of charge.
Talk about great service and standing behind a product --- Thanks Jeff!!!!